Current Patients: 978-597-2100 | New Patients: 978-798-6042

Patient Safety at our Townsend Dental Office

Added Patient Protection

At Townsend Dental Group, we never have taken patient safety lightly, ensuring you can leave every visit to our office knowing that you’re safe and healthy. Due to the health concerns associated with COVID-19, we wanted to take a moment to reassure you that there’s no compromise when it comes to you, your health, and your safety. Please know we’re working diligently, doing everything we can to help you feel protected and comfortable.

COVID-19 Procedures

Pre-Screening Appointment Protocols

Coming to us as a patient is more than just scheduling a dental appointment and getting your teeth cleaned.

When you arrive at our dental office in Townsend, we now ask that you call from the parking lot where you’ll be asked a set of screening questions. Once this step is complete and the doctor is ready, you can enter the office where you’ll have your temperature taken.

Updated Sterilization and Disinfection Measures

When you’re at the office, you might notice that it’s now fully equipped with air purifiers that run continuously during office hours. Every one of our operatories now contain a powerful oral suction machine that can easily absorb any aerosols released during treatment. We’ll continue to pay close attention to the precise sterilization of all dental instruments after each use, and we’ll be thoroughly cleaning every surface with hospital-grade disinfectant.

You’ll also notice that all doctors, assistants, and hygiene staff are wearing protective gowns, gloves, N95/KN95 masks, and face shields. All appointments will remain to run smoothly and on time, so your care is still convenient and comfortable. We will add a small $16 fee to each appointment for the additional cost of these items during COVID-19.

Please know that as things continue to change and hopefully improve, we’ll be making some adjustments as needed to better serve our Townsend neighbors and friends Every precaution taken, every extra effort we use is all to ensure you’re safe, healthy, and comfortable when you come to us for comprehensive dental care you can trust.